During Your Stay

Calling Your Nurse

If you need assistance, you may use the nurse call button on the TV remote (red square with the white plus sign) or call your nurse/CNA directly using the house phone and the four-digit number on the whiteboard. 

Preventing Infections

• Ask us for assistance to perform hand hygiene regularly, and keep your hands away from your face, dressings and wounds.
• Let your nurse know if your intravenous catheter or wound dressings are loose or wet.
• Let your nurse know if your gowns or linens are soiled. 
• If you have any type of catheter or drainage tube, let your nurse know promptly if it becomes loose or dislodged.
• Some patients are on isolation precautions. This is done to protect the patient and others from infectious diseases. Gloves, gowns and masks are sometimes required.

Your Room

Your room assignment is based on your admitting diagnosis and bed availability. Each hospital room has its own thermostat that you are welcome to adjust if needed.

Room Telephones

Telephones are in all patient rooms, except in the ICU. Most patient phone numbers correspond to the room number. For example, if you are in room 324, your phone number is 843-522-5324. If you are staying in a semi-private room, the bed closest to the door is Bed A and the bed closest to the window is Bed B. Please refer to the instructions below to determine your telephone number, or ask your nurse for assistance.

If you are located in Rehabilitation Unit, 2 Central or PCU:

• Bed A, dial 522-5 + the three-digit room number
• Bed B, dial 522-7 + the three-digit room number

If you are located on the third floor in Room 330:

• Bed A, dial 522-5330
• Bed B, dial 522-5331

If you are located on the fourth floor in Room 430:

• Bed A, dial 522-5430
• Bed B, dial 522-5431

To call someone within the hospital, just dial the four-digit extension.

To make outside (local) calls, dial 9 + number. There is no charge for local calls. If you have any problems, dial 0 and the hospital operator will assist you.

Home Medications

If you take any medications regularly, you should put them in a bag and bring them with you to the hospital. Your nurse and pharmacist need to know which medicines you are taking. As soon as your nurse makes a note of all your medicines, ask a family member or friend to take them back home. The hospital pharmacy will provide all your medicine during your stay. 

Fire Safety

For your protection, the hospital conducts fire and disaster drills regularly. If a drill occurs while you are here, please remain in your room and do not be alarmed. The hospital is a fire-resistant building, and the staff is fully trained in fire protection. If you are in danger, the staff will evacuate you. 

Smoking, Vaping and Tobacco Use

To protect the well-being of our patients, staff and visitors, Beaufort Memorial prohibits the use of tobacco and vaping products in and around all Beaufort Memorial buildings, properties, parking areas and sidewalks. Thank you for complying with this policy. 

Interpreters

Assistance is available for patients who are visually or hearing impaired, or for non-English-speaking patients. Let your nurse know if you need any of these services.

Cafeteria

The Riverview Cafeteria is located on the hospital’s lower level. 

Hours:

• Breakfast: 7 a.m. to 9:30 a.m.
• Lunch: 11 a.m. to 2 p.m.
• Dinner: 4:30 p.m. to 6:30 p.m.
• Night Shift: 9 p.m. to 11 p.m.

Only debit, credit and payroll deductions are accepted during the dinner and night shift meal times.

Vending machines are located on the lower level outside of the cafeteria and in the Emergency Department and Birthing Center.

Security

Hospital security officers monitor or patrol the hospital and parking lots 24/7. Officers are available to escort visitors to their cars and can assist in calling for roadside assistance if needed. Call the operator at 843-522-5200 to contact a security officer.

TV

Color TVs with cable access are provided free of charge. Each TV has a remote control. Please be considerate of other patients by keeping the volume down and turning your TV off at bedtime. Let your nurse know if you have any problems with your TV.

Flowers and Patient Mail

Flowers, packages or mail sent to the hospital will be delivered to your room. Please note that flowers are not allowed in Intensive Care Units. Mail received after discharge will be forwarded to your home address. Outgoing mail may be taken to the nursing station or given to your nurse.

Patient Meals/Guest Trays

Your meals will be prepared according to your doctor’s order. We are pleased to offer Expressly for You—Personal Service Dining, which allows you to select meals from a variety of foods, enhancing your dining experience. We encourage you to try our “featured daily chef’s special.” If help or information is needed, call your host, and he or she will be happy to assist you anytime between 7 a.m. and 7 p.m.

Guest trays can be purchased for visitors in the Riverview Café during normal business hours. The trays are delivered with your meal. Please use the menu in the room for meal selections. The cost for breakfast is $3; lunch and dinner are $5 each.

MyBMH Patient Portal

The MyBMH Patient Portal provides a convenient way to access discharge instructions and medical records from the comfort and privacy of your home. Go to BeaufortMemorial.org/PatientPortals to learn more or to log in.